Privacy Policy

Effective Date: August 30, 2024

1. Information We Collect

We collect information that you provide directly to us when you use FileFolder, our file storage and management service. This includes:

• Files and content you upload to our service
• Account information (name, email address, profile photo) if you use Google OAuth for login
• Usage data and analytics information

2. How We Use Information

We use your information to provide and improve our services. This includes:

• Storing and managing your files
• Personalizing your experience
• Analyzing usage patterns to improve our service
• Processing your content with AI services to provide advanced features

3. Data Storage and Subprocessors

Your data is primarily stored in Cloudflare (including Cloudflare Workers, R2, and Queues). We use the following subprocessors:

• OpenAI: Processes text and images from uploaded content for AI-powered features
• TurboPuffer: Stores AI-encoded vectors without raw information
• Google Analytics: Basic product analytics
• Clerk: User authentication
• Google OAuth: Login functionality
• PostHog: Simple product analytics

4. Data Security

We use industry-standard security measures to protect your information, including encryption and access control management. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. User Rights and Data Ownership

You retain all rights to your data. FileFolder does not claim ownership of any data you upload or store. You have the right to access, modify, or delete your data at any time. To exercise these rights, please contact us using the information provided below.

6. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

7. Contact Information

If you have any questions about this Privacy Policy, please contact us at support@filefolder.com.